Find out today,
not in tomorrow's review.

Surveys people answer on the spot, a new contact every time someone responds and a loyalty card that lives in the Wallet on your customer's phone. For the business that today only finds out what went wrong once it is already published.

What your customer would tell you if someone asked in time.

A QR code on the table, at the counter or by the exit. The customer answers in thirty seconds, in their language and from their phone. You see the rating the same day, not on Monday when it has already shown up on Google.

And whoever answered stops being anonymous. Their contact is saved, their loyalty card goes into their Wallet and every visit is added by scanning the pass from your team's phone.

From the QR code to the Wallet in under a minute. That is the whole path: they answer, they sign up and they walk out of your business with your card saved on their phone.

Restaurants, bars and cafés/Retail and storefront businesses/Wellness centers, studios and spas/Hotels, parks and operators

Listen

A one star review is almost never a surprise. It is something that happened three days ago and nobody found out in time.

Surveys people answer right there

A QR code or a link on the table, at the counter, at the end of class or by the exit. No app, no registration and no leaving the phone the customer already has in hand.

Six question types: stars, multiple choice, checkboxes, dropdown, yes or no and free text
Your logo and your colors on the survey, not the platform's brand
Multilingual with translation for each question and each option, plus a language picker for the customer
You decide what you ask for: name, email, phone, country or comments, each one visible or required on its own
The QR code is generated for you, ready to print and put up

A low rating shows up the same day

Every response is analyzed on its own as soon as it arrives. You do not have to open anything or press any button to find out that something went wrong.

Automatic analysis of every response: sentiment, summary and alert
The alert appears on your dashboard when the rating drops, not at the end of the month
Average per response and responses flagged for review
A view of what came in, by survey and by business

The public review, only when it went well

The happy customer gets the path to Google right then. The one who left unhappy is not pushed to publish: their comment lands on your dashboard and you handle it in private.

The link to your Google listing appears only when the rating is good
You ask in the moment, while they are still in your business, not two days later by email
The low rating stays with you, with a name and a contact so you can reply
Your Google Business listing is set up per business

Retain

Getting someone to come back costs a fraction of what it costs to get a new one. The problem is that almost nobody has a way to ask.

The loyalty card lives on their phone

A pass for Apple Wallet and for Google Wallet. Nothing to download from any store, nothing to lose the way a paper stamp card gets lost.

Apple Wallet and Google Wallet, with your logo, your colors and the name of your program
Balance and the reward they are working toward always visible on the pass
It updates in real time on the customer's phone as soon as you register the visit
Automatic welcome email with your message and the buttons to save the card

Stamps, points or visits, on your rules

You define the program once and the rest of the platform reads from there. No spreadsheet on the side and nobody giving away whatever they feel like.

Three program types: stamps, points or accumulated visits, with the rule you set
The customer signs up from the survey, from the program's public form or by hand from the panel
Several programs at the same time, and one customer can be in more than one
One visit per day per customer, so nobody racks up extra
Configurable validity, and expired or completed cards are reactivated without starting from zero

The pass that reminds them to come back

What no email ever pulls off: showing up on the customer's screen just when they are two blocks from your door.

A notice on the lock screen when the customer passes near your business, with your message
Automatic birthday greeting, on the pass and by email, if you choose to ask for the date
Messages written by you, in Spanish and in English
All from the pass the customer already has saved, without asking permission again or installing anything

Know

A dashboard of averages is not worth much if you do not know who you are talking about.

Every response leaves you a contact

The survey fills your customer base on its own. No importing lists, no typing anything by hand and no buying databases of people who do not know your brand.

A customer profile with email, phone, country, birthday, tags and notes
Full history: what they answered, when they came, which program they joined and what they redeemed
The status of their memberships, with reactivate card and update pass from the same profile
Your database is yours: export it whenever you want

Your team runs it from the phone

A separate app for the floor, with its own login. The server, the instructor or whoever is at the counter scans the pass and adds the visit on the spot.

Scan the customer's code to register the visit or hand over the reward
Search for the customer by name, email or phone when they do not have their phone handy
Sign up someone new and reactivate expired cards without calling the office
The day's summary on the same screen
Three roles: administrator, operator and instructor, and the instructor only gets into the phone app, never the panel

AI reads what nobody gets around to reading

Nobody reads a hundred and fifty comments a month from end to end. The platform analyzes them as they arrive and tells you what people are complaining about.

Sentiment, summary and alerts for every response, automatically
Satisfaction report with indicators, trend and the distribution of ratings
It runs on your own provider's key, OpenAI, Gemini or Anthropic, stored encrypted
If you prefer not to connect it, the platform works just the same without it

The one place where your brand competes with nobody

Email goes to the promotions tab. The text gets deleted. The app never gets downloaded. The phone Wallet is different: in there you only find the boarding pass, the concert ticket and the three brands the customer decided to keep. Insights puts you on that list.

Native Apple Wallet and Google Wallet passes, not a web page imitating a card
They update in real time as soon as you register the visit
A notice on the lock screen when the customer passes near your business
Birthday greeting from the pass itself and by email
No app to download and nothing for the customer to remember

Five days to try it with your customers.

Sign up in three steps, business, account and plan, and the survey running the same day. Both plans include a card in Apple Wallet and Google Wallet, CRM with export, reports, a team with roles and the field app.

Free trial0 days
Starter, one survey and one program$750 MXN a month
Pro, five surveys and five programs$1,100 MXN a month
CommitmentNo contract
Plan change and cancellationFrom your own panel

The Briing ecosystem

Frequently asked questions

What people ask us before the call

What is Briing Insights?

A QR code survey platform with CRM and a loyalty program. The customer answers in thirty seconds from their phone, with no app and no sign up, and every reply creates or updates a contact with its visit history.

Does the loyalty card work in Apple Wallet and Google Wallet?

Yes. The pass lives in the phone Wallet, it updates itself and it can ping when the customer walks near the business.

Can I try it before signing up?

Yes, sign up is open to the public at insights.briing.me and it includes a free trial.

Half an hour and we send the card to your phone.

On the call we build a survey with your questions and send the pass to your Wallet, so you see exactly what your customer will see.

Book a call

Find out today,not in tomorrow's review.